IT Value Chain from Brazil

Correspondent Cristiano Kruel of www.sincrono.com.br has two very interesting variations on the IT value chain. This further reinforces the view expressed in my book that there are three major stages:

1. Capture Demand
2. Deliver Solution
3. Support Service

or whatever variation on their naming you prefer...

(nb. If you click on the pictures the resulting windows are still not big enough. use the links below.)

Variation 1:

 

Download it_enterprise_process_model2.jpg

Variation 2:

Download sincrono_it_processes_framework_en.jpg

thanks Christiano!

Charlie