Correspondent Cristiano Kruel of www.sincrono.com.br has two very interesting variations on the IT value chain. This further reinforces the view expressed in my book that there are three major stages:
- Capture Demand
- Deliver Solution
- Support Service
or whatever variation on their naming you prefer...
(nb. If you click on the pictures the resulting windows are still not big enough. use the links below.)
Variation 1:
Download it_enterprise_process_model2.jpg
Variation 2:
Download sincrono_it_processes_framework_en.jpg
thanks Christiano!
Charlie
