Wikipedia ITSM definition
I have made a significant addition to the Wikipedia definition of IT service management.
Recent Posts
- Meditations on Lean for IT
- New directions: TOC for IT
- Web 2.0 Enterprise Architecture tools
- The CMDB is an Operational Data Store
- Systems dynamics: a challenge to "enterprise" architecture?
- Barbecue is a noun...
- Why and how I blog
- Profound PMBOK/PMI skepticism
- MPC for the large IT organization
- Entity lifecycles & ITSM process architecture
Why ERP for IT?
- The next frontier of enterprise automation (click here for introduction)
This site is dedicated to the emerging subject of enterprise IT automation, otherwise called Enterprise Resource Planning for IT. This is not the automation of business process by IT; rather it is IT automating itself. If you are concerned with IT governance, enterprise architecture, metadata, application portfolio management, or IT Service Management - read on! - Subscribe to the erp4it list!
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Greatest Hits
- erp4it: Element versus enterprise configuration management
- A value chain approach to IT
- A Data Architecture for IT Service Management
- A simplified ERP for IT architecture
- IT portfolios, service catalogs, and enterprise architecture
- Fundamentals of integration metadata
- A story of too many tools
- A metadata rant
- CMDB Chaos and Confusion: Making Sense of the Madness
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Recent Comments
- Jacob Hall on Barbecue is a noun...
- Jacob Hall on The CMDB is an Operational Data Store
- Anders Vesterberg on Systems dynamics: a challenge to "enterprise" architecture?
- Neil Hepburn on Systems dynamics: a challenge to "enterprise" architecture?
- alphasong on Systems dynamics: a challenge to "enterprise" architecture?
- Jiri Ludvik on Systems dynamics: a challenge to "enterprise" architecture?
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The Book
- At last!
Whitepapers
- ERP for IT article in BI Journal
Published article in BI Journal covering the basics. - TDAN.com: A System That Manages Our Systems?
Response to David Marco. I like David, especially for adding additional proof to my thesis.
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