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Matti M.

Thanks for this model. It really was an eye-opener (yet another) on your site to register for commenting. So, some minor comments here:

On higher levels the enforcing of CMDB accuracy by integrating provisioning systems, i.e. the layer that carries out the changes to the configurations, need to be tightly integrated with CMDB. You have it there, in a way, but I would highlight it even more.

The other thing that somehow bothers me is the division to HW & SW. It works for me, but I have to think why they are separete. One implication is obviously that on lower levels of configuration management the main focus is in simple things, HW.

BR,
Matti

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